Software is GoodMem.
Services is Slalom.

How it works

The client signs one contract, with Slalom. Slalom delivers discovery, integration, change management, governance, training, and the long-tail use-case expansion that follows the first win. GoodMem sits underneath as the autopilot memory layer; PAIR Systems' license appears as a line item in Slalom's SOW or commercial agreement, priced by environment and usage.

Slalom marks that line item up however Slalom decides. The client doesn't see two invoices, two procurement processes, or two throats to choke. PAIR shows up as a capability Slalom is delivering, not a separate vendor the client has to onboard.

Behind the scenes, PAIR Systems and Slalom go to market together. Slalom Account Managers walk into client conversations with GoodMem proof points, demos, and architecture in hand. PAIR brings Slalom into accounts where we already have signal but need a delivery partner.

Where we plug in

GoodMem is model-agnostic and framework-agnostic by design. Slalom delivery teams can stand up an engagement on whatever stack the client has standardized on, and the same GoodMem deployment serves the program. This is a meaningful collaboration surface for Slalom practices already certified on Google ADK, LangChain, Semantic Kernel, and the major AI providers.

For Slalom, this is where the joint motion gets technical. A client running LangChain with OpenAI? GoodMem plugs in. A client standardized on Google ADK with Gemini? Same answer. A federal client running Llama 3 on vLLM inside a VPC? Also same answer. Slalom's certifications and existing partnerships extend natively into the engagement, and PAIR Systems supplies the autopilot memory layer that makes the underlying stack actually perform in production.

The pilot shape

A 30 to 90-day pilot with a defined accuracy target on a slice of the client's warehouse, ticket queue, or knowledge corpus. BI engagements run on the shorter end because the success criteria is mathematical and fast to measure. Federal and regulated engagements run 90 days to account for compliance and integration overhead. Slalom delivers discovery and integration. PAIR Systems provides the GoodMem platform and a narrow band of professional services to configure the optimization layer. If the numbers hit the target, the engagement converts to a 12- or 24-month GoodMem license alongside a multi-month services engagement on integration, training, and governance.

If the numbers aren't there, the client doesn't sign for production. That risk-shift is what lets the Account Manager open the conversation without asking the client to commit on faith.

Rules of engagement

Slalom owns the client relationship in every account Slalom brings in. PAIR Systems does not go around Slalom into a Slalom account. Slalom does not stand up a competing optimization platform on the side. Default rule: if Slalom logged it in Salesforce first, Slalom is named on the deal and takes the lead. We put both in writing as the partnership formalizes.

What we're asking Slalom for

• A formal channel agreement once we've run one or two joint pursuits.
• Inclusion in the relevant Slalom partner catalogs.
• A 30-minute Account Manager enablement slot on the cadence the Slalom practice leaders already run.
• Visibility into the active pipeline so we can flag overlap with PAIR's existing prospects (Incorta, Wanclouds, ServiceUp, Fortune 50 semiconductor, Department of Energy, Toyota via James) and bring those leads under the joint motion.